Download

You can download the latest version here.

Online help can be viewed here.

Features

• Integrated with Microsoft Outlook (see below)
• Phonenumber and name is displayed on incoming call
• On incoming call the contactcard can be displayed through pressing a button (supports contact, businesscontacts and accounts).
• Contactcard for current caller/last caller can be shown through Outlook
• Callhistory for all incoming calls to the agent is registered
• Contacts are searchable on phonenumber and name
• Callhistory can be used to open up contactcard for specific number

Microsoft Outlook integration

• Full integration with contacts, businesscontacts and accounts in Microsoft Outlook Business Contact Manager 2007
• Full integration with contacts in Microsoft Outlook 2007 och Microsoft Outlook 2003

Databasesupport

• Primary choice is to integrate with Microsoft Outlook Business Contact Manager database where tables will be created automatically.
• If you aren't using BCM you can use the integrated Firebird SQL database to save data

Screenshots

Here are some screenshots from v 1.0.0.0:

Technical Requirements

• Requires Microsoft Windows 2000 with sp 4, Windows XP with SP 2 or Windows Vista.
• Any terminal server edition is NOT supported since BCM currently does not work on a terminal server.